Delete Your Data Without Deleting Your Account
Rec Soccer allows you to request deletion of some or all of your data while keeping your account active. This gives you control over your personal information without losing access to the app.
Looking to delete your entire account instead? Visit our Account Deletion page for instructions on permanently deleting your account and all associated data.
How to Request Data Deletion
- Send an email to privacy@recsoccer.app from the email address associated with your Rec Soccer account.
- Include the subject line: "Data Deletion Request".
- In the email body, specify which types of data you would like deleted (see the table below for options). You may request deletion of all data or select specific categories.
- We will verify your identity and process your request within 30 days.
- You will receive a confirmation email once the deletion is complete.
Data You Can Request to Delete
You may request deletion of any of the following data categories while keeping your account:
| Data Type | Can Be Deleted? | Notes |
|---|---|---|
| Profile photo | Yes | Replaced with default avatar |
| Phone number | Yes | Removed from your profile |
| Chat messages and conversations | Yes | Your messages are removed from all conversations |
| Game attendance and RSVP history | Yes | Historical records cleared |
| Player details (position, availability, preferences) | Yes | Reset to defaults |
| Location data | Yes | All stored location data removed |
| Notification preferences | Yes | Reset to defaults |
| Team memberships | Yes | You will be removed from all teams |
| Name and email | Required for account | Needed to maintain your account; delete account to remove |
| Payment transaction records | Retained up to 7 years | Required for tax and accounting compliance |
| Anonymized/aggregated analytics | Not deletable | Already anonymized and not linked to you |
| Content moderation logs (reported messages) | Retained up to 90 days | Required for community safety |
| Data required by legal proceedings | As required by law | Retained only when legally obligated |
Third-Party Data
Rec Soccer uses third-party services that may independently retain certain data. Deletion of data held by these services is subject to their respective privacy policies:
- Stripe (payment processing): stripe.com/privacy
- Firebase / Google (authentication, database): Firebase Privacy
- Apple App Store / Google Play (in-app purchases): Subject to Apple and Google's respective privacy policies.
What Happens After Your Request
- We will verify your identity by confirming the email address matches your account.
- Requested data is permanently deleted within 30 days of verification.
- Your account remains active with any remaining data intact.
- You will receive a confirmation email once the deletion is complete.
- Some features may be limited until you re-enter the deleted information (e.g., rejoining teams).
Questions?
If you have questions about data deletion or your privacy rights, contact us:
- Privacy & Data Deletion: privacy@recsoccer.app
- General Support: support@recsoccer.app
- Full Privacy Policy: recsoccer.app/privacy-policy
- Account Deletion: recsoccer.app/delete-account