1. Our Commitment to You
- Rec Soccer is operated by Attuned Ventures LLC.
- We only collect data needed to provide and improve the app.
- We never sell your personal information to third parties.
- This policy explains what we collect, why, and your choices.
2. Information We Collect
- Account info: name, email, phone number, profile photo.
- Player info: position, availability, team affiliations.
- Activity: game RSVPs, attendance, chat messages, posts.
- Device info: app version, device type, crash logs.
- Location: only if you enable location-based features.
- Biometric data: Face ID or fingerprint for secure sign-in (if enabled).
3. Payment Processors
- Braintree: We use Braintree (a PayPal service) to process certain payments. When you make a payment through Braintree, they collect payment card information, billing address, and transaction details. Braintree's privacy policy applies to this data: braintreepayments.com/legal/braintree-privacy-policy
- Apple App Store: In-app purchases on iOS are processed by Apple. Apple collects payment information and transaction data according to their privacy policy: apple.com/legal/privacy
- Google Play Store: In-app purchases on Android are processed by Google. Google collects payment information and transaction data according to their privacy policy: policies.google.com/privacy
- Team Payments: When tracking team payments, we do not process the actual payment. Users send payments directly via Venmo, Cash App, Zelle, PayPal, or other methods. We only record that a payment was made.
4. Third-Party Services
- Firebase (Google): We use Firebase for authentication, database, cloud messaging, and analytics. Firebase Privacy
- Google Analytics: We use Google Analytics to understand app and website usage patterns. This includes device information, session duration, and feature usage. Google Privacy
- Google AdMob: We display ads through AdMob, which may collect device identifiers and usage data for ad personalization. Google Ads Privacy
- Klipy: We use Klipy for additional advertising services.
- Cloud Hosting: Our app is hosted on secure cloud infrastructure provided by Google Cloud Platform.
- Push Notifications: We use Apple Push Notification Service (APNs) and Firebase Cloud Messaging (FCM) to send notifications.
5. Biometric Authentication
- You may enable Face ID or fingerprint sign-in for convenience.
- Biometric data is processed on your device, not sent to our servers.
- We only receive confirmation that authentication succeeded.
- You can disable biometric login anytime in Settings.
6. Data Storage & Security
- Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL.
- Secure Storage: Your data is stored on secure, encrypted cloud servers provided by Google Cloud Platform.
- Access Controls: Access to user data is restricted to authorized personnel who need it to provide support or maintain the service.
- Regular Audits: We regularly review and update our security practices.
- Password Security: Passwords are hashed using industry-standard algorithms and never stored in plain text.
- Report Issues: Report security concerns to security@recsoccer.app
7. Cookies & Analytics Tracking
- Website Cookies: Our website uses cookies to remember your preferences (such as language selection) and analyze site traffic.
- Analytics Cookies: We use Google Analytics cookies to understand how visitors use our website. These cookies collect anonymous information about page views, time on site, and navigation patterns.
- Essential Cookies: Some cookies are essential for the website to function properly (e.g., cookie consent preferences).
- Cookie Consent: When you first visit our website, you can choose to accept or decline non-essential cookies.
- Mobile App: The mobile app uses similar tracking technologies for analytics, but does not use traditional browser cookies.
- Opt-Out: You can disable cookies in your browser settings. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
8. How We Use Your Data
- Run core features: scheduling, rosters, chat, payments.
- Send notifications about games, teams, and app updates.
- Improve the app based on usage patterns and feedback.
- Prevent fraud and ensure platform safety.
- Comply with legal requirements when necessary.
9. Push Notifications
- We send push notifications for games, messages, and updates.
- You control notification permissions in your device settings.
- Manage notification types in the app's Settings screen.
- You can disable all notifications anytime—the app still works.
10. Advertising
- We show ads from Google AdMob and Klipy to keep the app free.
- Ad partners may collect device IDs, IP address, and usage data.
- You may see personalized ads based on your interests.
- Opt out of personalized ads in your device privacy settings.
11. International Data Transfers
- Location of Servers: Our servers are primarily located in the United States.
- Global Access: If you access Rec Soccer from outside the United States, your data will be transferred to and processed in the United States.
- EU/EEA Users: For users in the European Union or European Economic Area, data transfers are conducted in accordance with applicable data protection laws, including the use of Standard Contractual Clauses where required.
- Data Protection: Regardless of where your data is processed, we apply the same security protections described in this policy.
- Third-Party Transfers: Our service providers (Google, Stripe, etc.) may process data in various locations globally, subject to their own privacy policies and applicable law.
12. Who Sees Your Information
- Teammates see your profile and team-related activity.
- Opponents see limited info (name, position) for games.
- Service providers (hosting, analytics) help run our platform.
- Ad partners receive data as described above.
- We may share data if required by law.
13. Data Retention
- We keep your data while your account is active.
- After deletion, we remove your data within 30 days.
- Some data may be retained for legal or safety reasons.
- Anonymized analytics may be kept indefinitely.
14. Your Rights & How to Request Data Deletion
- Access Your Data: View and update your information anytime in the app's Settings.
- Export Your Data: Request a copy of your data through the app or by emailing privacy@recsoccer.app.
- Delete Your Account: You can delete your account directly in the app under Settings > Account > Delete Account. This will permanently remove your personal data within 30 days.
- Request Deletion via Email: You can also request account deletion by emailing privacy@recsoccer.app from the email address associated with your account.
- What Gets Deleted: Upon deletion, we remove your profile, personal information, and activity data. Some anonymized or aggregated data may be retained.
- Third-Party Data: Deletion of data held by third parties (payment processors, ad networks) is subject to their respective policies.
- Opt Out of Marketing: Unsubscribe from marketing emails using the link in any email, or adjust preferences in the app.
- Opt Out of Personalized Ads: Adjust ad personalization in your device's privacy settings.
15. Children's Privacy & Age Restrictions
- Minimum Age: Rec Soccer is not intended for children under 13 years of age.
- No Data Collection from Children: We do not knowingly collect personal information from children under 13.
- Teen Users (13-17): Users between 13 and 17 may use the app with parental consent and supervision.
- Teams with Minors: Adults are responsible for managing teams that include minor players. The adult team organizer is responsible for obtaining any necessary parental consent.
- No Direct Minor Accounts: Minors under 13 are not permitted to create accounts, even with parental consent.
- Parental Rights: Parents or guardians of users under 18 may contact us to review, correct, or delete their child's information.
- Report Underage Accounts: If you believe a child under 13 has created an account, please contact us at privacy@recsoccer.app so we can take appropriate action.
16. Policy Updates & Notification
- We may update this policy as our services evolve or as required by law.
- How We Notify You: For significant changes, we will notify you via:
- Email to the address associated with your account
- In-app notification or banner
- Notice on our website
- Effective Date: Changes become effective on the date posted, unless otherwise specified.
- Continued Use: Your continued use of Rec Soccer after changes take effect constitutes acceptance of the updated policy.
- Review Periodically: We encourage you to review this policy periodically to stay informed.
17. Contact Us
- Privacy Questions: privacy@recsoccer.app
- Data Deletion Requests: privacy@recsoccer.app
- General Support: support@recsoccer.app
- Security Concerns: security@recsoccer.app
- Legal Inquiries: legal@recsoccer.app
- Website: recsoccer.app
- Operator: Attuned Ventures LLC